Helsinki Airport Informational Guide to Helsinki-Vantaa International Airport (HEL) - Non Official

Helsinki Airport Terminal 2

Helsinki Airport Terminal 2 hosts non-Schengen and long-haul flights as well as charter flights.

Oneworld and Skyteam member airlines flights use this terminal. On the other hand, Turkish Airlines, as an exception, hosts its flights in Terminal 2.

Please note that Helsinki Terminal 2 is connected to Airport Train Station.


Ground Level

This level is split into a couple of sections: One section grants access to parking facilities. Taxis are also accessible from this level.

Services: Lockers, Parking payment machine, Baby care room, Toilets, Airpro Travel Service, Disabled toilet.

The other section contains an Italian restaurant and Hotel GLO Helsinki Airport.

Services: Toilets, Disabled toilets and baby care room.

Access to the upper levels by lift, escalators and stairs.

Arrivals Level

This is the Arrivals level.

It is split into Exit 2A and Exit 2B sections gates, each one with its arrival facilities such as baggage claim area, customs, eateries and services.

Services: ATMs, baby care rooms, toilets, disabled toilets, gallery, currency exchange, supermarket, pharmacy, retail stores, doctor, lost & found, among others.

Find in this level Scandic Helsinki Airport Hotel and Hotel Hilton Helsinki Airport.

Access to ground transportation options: Bus, taxi and car rental.

Find also access to Airport Train Station.

Departures Level

This is the Departures and check-in level. 

Find in this level access to boarding gates 16-55, some of them have its own section such as the long haul gates area.

Gates are distributed into the West Pier, South Pier, Aukio and others to the existing piers.

This level features for its shopping, duty free and eateries areas, very well provided, and departures services (passport control, security check, and check-in desks).

Services: Currency exchange, ATMs, Tax refund, mailboxes, baby care rooms, kiosk, assistance call point, information desks, pharmacy, relaxation room, among others.

There are some lounges located in this level too.

Lounges Level

This level is exclusively dedicated to lounges and services, such as restaurants and cafés, sleeping pods, retail stores, toilets, disabled toilets, baby care rooms, water refill stations, among others.

Access also to Scenic Terrace.

Transfer between terminals

Helsinki Airport Terminal 2 is connected to Terminal 1 by a 250-meter internal pedestrian walkway.


- Free Wi-Fi connection
- Power sockets
- Lockers
- ATMs
- Currency exchange
- Information desk
- Pharmacy
- Children’s playrooms
- Spa and saunas
- Hair salon
- Grocery store
- Food, drink and retail concessions
- Baby care rooms
- Medical services
- Mailboxes
- Sleeping pods

See more Services

Airport Hotels

Helsinki Airport Terminal 2 has an hotel within its facilities, Hotel GLO Helsinki Airport. It is located before security, at floor P.

This hotel is a great choice for passengers who wish to stay at the airport, since it isn’t needed advance reservation.

Please, bear in mind that daytime rooms can only be booked from 09:00 am to 05:00 pm (maximum 4 or 8 hours).

Services: Showers, cosy rooms, gym, lounge bar, board games, unlimited Wi-Fi connection, business centre.

Opening hours: 24 hours.

Lobby bar: From 09:00 am to 01:30 am.

Check and book online

Contact: +358 10 3444 600 |

Next to Helsinki Terminal 2 facilities there are a couple of hotels: Scandic Helsinki Airport Hotel and Hotel Hilton Helsinki Airport. Both are accessible through a covered walkway.

On the other hand, there are sleeping pods at the departures level available 24 hours to take some rest.


Finnair Lounge: Location: Gate 22, 3rd floor. Opening hours: Monday to Sunday, from 05:30 am to 00:00 am. Services: Wi-Fi, working areas, showers, children’s play area, relax room, food and drink, press.

Finnair Lounge: Location: Gate 52. Opening hours: Monday to Sunday, from 06:00 am to 00:00 am. Services: Wi-Fi, working areas, showers, children’s play area, relax room, food and drink, press, sleeping pods for a nap, Finnish sauna.

Plaza Premium Lounge: Location: Gate 40. Opening hours: Monday to Sunday from 05:00 am to 00:00 am. Services: Beverages, Food, Snacks, Books, News, Workspace, Showers, Comfort, Wi-Fi.

ASPIRE Lounge by Swissport: Location: Gate 27, 3rd floor. Opening hours: Monday to Sunday, from 05:00 am to 09:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals. Please note it is a non-smoking facility. Showers are available upon payment.

VIP Services: Location: Terminal 2 check-in, 3rd floor. It has capacity for 8-10 people. There are 2 VIP Lounges in total. Services: Wi-Fi, multilingual VIP service, luggage storage, currency exchange, butler service.

Book your pass to Helsinki Airport lounges